Holiday Hamster Reviews

At Holiday Hamster, we pride ourselves in looking after all customers from first contact, until you return from your holiday. We appreciate all feedback from our customers. If you have booked with Holiday Hamster, please leave us a review about your experience, by clicking on any of the links below.

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Customer Reviews

The personal touch. Martin has been great helping us book our first cruise keeping us informed every step of the way even helping us out after hours to ensure we had everything we needed. If you asked him a question via email he always responded quickly and professionally.
We had been using the traditional airline/come travel agent and had booked a trip to Orlando, then a friend suggested I try Martin and Hayley as they had been excellent. So i did. Not only did they save me a LOT of money over the other quote the service was super and far more detailed and helpful. They are now my travel agent of choice and I would not go anywhere else.
Jade and Emily were very helpful is finding us all the information we required to book our holiday e will certainly use their services again we highly recommend them
Try holiday hamster takes all the hassle out of searching for your dream holiday and they can secure great prices too
Martin and Hayley and their team are fantastic. Disneyland (wherever in the world) is their speciality but they also offer great holidays around the world too
Wow where do I start Fantastic company from start to finish Found us a fantastic quote to disney land paris and beat other companies prices Extremely reassuring as I'm a 1st timer booking a holiday and going aboard so where very helpful with all my questions I needed to ask I WOULD BE HIGHLY RECOMMENDING TO FAMILY FRIENDS AND COLLEAGUES Want a great and easy smooth transaction use this company
Personalised service taking into consideration all requests. Nice to be able to sit back and have someone very knowledgeable find the best deal in Paris for us.
Really lovely team. We had a plan to travel for a few weeks and they really helped us out finding flights transfers hotels etc. Seamless and so easy especially after we then changed our minds over a couple of things. Thank you Holiday Hamster
My family of 6 went to Disneyland Paris this summer with the aid of Holiday Hamster. From initial booking of hotels, park tickets, flights and transfers, we couldn't have asked for better treatment. Not only did we get the holiday dirt cheap (for a Disney trip) they went above and beyond with customer service. Even recommending where was great to eat, if reservations were needed, and where we would get the best value for money with us having 4 young children travelling with us. They were knowledgeable about all the rides and attractions, helping us plan which ones to hit over the 4 day trip, ensuring that the kids had a fantastic time. They helped turn a trip from amazing to simply magical and we cannot wait to travel with them again. Thank you so much to the guys at Holiday Hamster for helping us make our children's dream of meeting Mickey Mouse and the Gang come true.
We booked our last trip Disneyland Paris with Holiday hamster and the service was amazing. Hayley was so helpful and answered every question we had. We will be using them again very soon to book our trip to Florida.
Just booked mine and my partners first holiday with Hayley. Such a lovely lady to deal with. Extremely helpful and went out of her way to help us. Thank you very much holiday hamster
I was looking for a holiday for myself and partner. Our first holiday and first Christmas together, no pressure...😉 My head was spinning with possible deals and locations so I called Holiday Hamster... Martin took over the hamster wheel and turned the stress into a happy set of choices! Had a fantastic two weeks in Madeira.... Thank you Hamsters!
Hayley was fab, I knew exactly what I wanted (I'm sure that's the worst kind of customer!!) and everything was exactly as I requested, she was extremely knowledgable about our destination, giving lots of tips, resulting in our trip to Disneyland Paris far exceeding our expectations and turning it into a magical experience for my family. She was always happy to answer any questions, I even text her for advice once while we were away. Thank you so much holiday hamster x
I can't recommend these guys enough from start to finish of our tailored Disneyland Paris adventure ! ❤ Memories forever 😊
We recently booked our family holiday with Martin and he couldn't have been more helpful. He found us an amazing place for an excellent price. The whole process was so easy and Martin was very knowledgeable. Will definitely be using holiday hamster again and would thoroughly recommend them.
Amazing as always! Our second fabulous stress free holiday arranged by holiday hamster! Thank you!! They even arranged a birthday treat for Sean as he turned 7 whilst we were there! Thank you so much!
Jade was brilliant. She really put herself out in getting everything booked. I don't normally send reviews but felt I needed to give praise when needed. Thanks again.
After trailing the Internet for days on end I was just about giving up when a friend told me about Holiday Hamster I emailed them on Monday night (not expecting anything back like most companies) 10 mins later I received an email saying someone will be in touch with me in the morning. The next morning a lovely lady called Jade emailed me asking what my preferences were and what was my budget by tea time she had found me a few holidays (cheaper than anything I had seen on the Internet) I picked one and it was booked the next day and an added bonus we're flying with jet 2 not Ryain Air. No more trailing the Internet for me Holiday Hamster all the way
We went to book a girlie holiday yesterday to Benidorm. Haley was fantastic from start to finish . Very professional . Found us just what we wanted . I will definitely be booking with Holiday Hamster in the future x
a great company, it is my first time at Disney land Paris and they were extremely helpful and had loads of advice to make your trip special will look forward to booking my next Disney trip through Holiday Hamster
Would book again with holiday hamster great service
We have just returned from an all inclusive in Rhodes which was organised by Hayley at very short notice. Hayley found us a fantastic deal with all our requirements catered for and was so quick to respond to any questions and was amazingly helpful! I would highly recommend. The level of service way better than big high street tour operators! Thanks again Hayley Rachel
Ellie helped me book my Disneyland trip and she made everything so easy. I told her exactly what I wanted and she managed to sort everything I asked and more no problem. She explained everything well and kept me informed every step of the way. Holiday Hamster made sure I had all the information and documents I needed which made every part of my trip so much easier and meant I could enjoy it without worrying. I can't wait to book my next Disney Trip with them!
Hayley and Simone have been absolutely amazing in helping us find our dream honeymoon to Mexico! Such lovely, helpful and friendly ladies, who took a genuine interest in your wedding plans. Would recommend to anyone who is looking for a holiday, not just a honeymoon 🙂 x
Ellie is AMAZING! I emailed her telling her exactly what I wanted and she ensured she found exactly what I needed, she always replied to any email I sent her with a query within a matter of hours and was always so happy to help with anything I needed or wanted! Would definitely highly recommend!
Hayley and her lovely assistant Simone helped me with every step of booking my flights to and from Orlando including reserving my seat and requesting special dietary needs meal. Nothing was too much trouble and any queries I had they were exceptionally quick to resolve. 5 star service from start to finish.
Excellent service and brilliant advice. Nothing is too much trouble and competitive prices too. I wouldn’t book my Disney holidays with anyone else.
Emily managed to book me and my boyfriend our dream first holiday to Paris for an amazing price. 100% recommend
Professional team and great service. Holiday booked through then to Disney Land and everything discussed we got. Highly recommend.
Can’t recommend these guys enough. Couldn’t help us enough and very knowledgeable
Excellent service it's the first time I've used holiday hamster. My travel agent Hayley went above and beyond to help me, she gave me different options ,dates and prices nothing was to much for her .Booked a trip to Disney world and got a really good price better than what I found online after weeks of searching Will definitely use them again and highly recommend
Massive THANK YOU to Hayley for spending her Friday evening finding me the best deal for NYC next year! So helpful and managed to get me a great deal!! Thank-you Holiday Hamster
Just lile to say a massive thank you to Holiday Hamster and Martin for booking the most mazing holiday for us to Disney Paris! We had such an amazing time and Martin was super helpful with our questions and bookings! Cant wait to book another holiday with you again soon
I booked a surprise week to Disneyland for my husband through holiday hamster and I will never book through anyone else for future Disney breaks. Hayley and Martin are incredible knowlegable, kind and very helpful. I didn't have to worry about a thing. Everything was sorted for us including a last minute hotel stay in London. Emails and phone calls are answered straight away. They really cannot do enough for you. Can't wait to book again. Thanks guys
Excellent service. I’ve booked a trip to Disneyland Paris and am really happy with this service. You can book with confidence through Holiday Hamster and feel relaxed about your trip. You’re in great hands!
I just confirmed my second booking with Holiday Hamster after a sublime first experience with a booking for Disneyland Paris' anniversary week in April '17. The service is top class, quick and extremely helpful. The prices and deals have been very good and best on the market. All the needed documents arrived in good time and very smoothly. All in all, the perfect travel agency experience. I now have a new, first priority when booking my DLP travels.
Thank you Hayley for your excellent service when booking our trip to Disneyland Paris. Having been a 'do-it-yourselfer' for many years it was a delight to have someone else do all the leg work!
Absolutely BRILLIANT Service....Ellie was brilliant in sorting out the Holiday for me, she didn't mind when I asked for a Quote and then changed something so she needed to re-quote, she was brilliant. Martin was excellent when getting me Disney Tickets but also giving me very detailed directions from Gare du Nord to Disneyland Paris...without those I wouldn't have had a clue! I would not hesitate in using them again....can't fault them!! Thank you very much!!
Thank you for been so helpful we cant wait for the lads trip to Lincoln.
I just wanted to say a massive thank you to Holiday Hamster for making my whole holiday experience a very smooth one. I told them exactly what I wanted, which dates and for how long. I put my feet up and they sorted everything from the flights to the accommodation and all for a great price. Thank you again.