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Ellie helped me book my Disneyland trip and she made everything so easy. I told her exactly what I wanted and she managed to sort everything I asked and more no problem. She explained everything well and kept me informed every step of the way. Holiday Hamster made sure I had all the information and documents I needed which made every part of my trip so much easier and meant I could enjoy it without worrying. I can’t wait to book my next Disney Trip with them!
Booked our holiday with the lovely Hayley today. Have been searching for the perfect holiday for a few weeks now and after a few short conversations with Hayley through messenger we’ve found the one. One quick phone call and it was booked with ease and peace of mind that in 5 weeks time we will be in the fabulous Fueteventura. Thank you for your help, I would highly recommend Holiday Hamster.
The thing about travel arrangements is the need for meticulous attention to detail.
HOLIDAY HAMSTER provides the benchmark for such a personal service.
I had to return early from a thousand miles away – no problem to HOLIDAY HAMSTER – all arranged through a single contact request: back within 24 hours!
This is the service you need when far from home!
Thank you Hayley for your excellent service when booking our trip to Disneyland Paris. Having been a ‘do-it-yourselfer’ for many years it was a delight to have someone else do all the leg work!
Fantastic service… thanks to Ellie Steadman we had an amazing time celebrating my daughter Ellie’s 13th birthday.
°o° Ellie was the perfect agent, she helped and advised me on planning the perfect Disney trip. Also thanks to Hayley and Simone for there help and advice. Will defo book using holiday hamster again
Just booked mine and my partners first holiday with Hayley. Such a lovely lady to deal with. Extremely helpful and went out of her way to help us. Thank you very much holiday hamster
Hayley and Simone have been absolutely amazing in helping us find our dream honeymoon to Mexico! Such lovely, helpful and friendly ladies, who took a genuine interest in your wedding plans. Would recommend to anyone who is looking for a holiday, not just a honeymoon :) x
Absolutely BRILLIANT Service….Ellie was brilliant in sorting out the Holiday for me, she didn’t mind when I asked for a Quote and then changed something so she needed to re-quote, she was brilliant. Martin was excellent when getting me Disney Tickets but also giving me very detailed directions from Gare du Nord to Disneyland Paris…without those I wouldn’t have had a clue! I would not hesitate in using them again….can’t fault them!! Thank you very much!!
I was looking for a holiday for myself and partner. Our first holiday and first Christmas together, no pressure…;) My head was spinning with possible deals and locations so I called Holiday Hamster… Martin took over the hamster wheel and turned the stress into a happy set of choices! Had a fantastic two weeks in Madeira…. Thank you Hamsters!
Haven’t actually been on our holiday yet. Just booked but Hayley is awesome. Messaging me in the late hours of the evening to sort our ideal package for Lapland Xmas 2017. Getting all the details we needed to feel comfortable with booking. Just a lovely lovely lady. Thanks Hayley. X
Ellie is AMAZING! I emailed her telling her exactly what I wanted and she ensured she found exactly what I needed, she always replied to any email I sent her with a query within a matter of hours and was always so happy to help with anything I needed or wanted! Would definitely highly recommend!
Their knowledge on Disneyland Paris enabled us to book a much better hotel option that we could have by ourselves. In stead of a standard room upgrade we got an upgraded room option with an afternoon tea package. I thought I knew about DLP, but turns out I knew nothing!
Thanks to HH for sorting us out.
Just made my second booking this year with Holiday Hamster – and I am confident there will be a 3rd and a 4th and a 5th, 6th, 7th time too! Agents are super knowledgable about Disneyland Paris and gave excellent advice about which hotel to book – best part was they even beat the quote that Disney themselves gave me! Roll on next April – thanks again Hayley and Martin :)
Excellent service, called me back within a couple of hours of me submitting a request. The service was excellent, didn’t feel pressured to book, they let me think about it and called me back when I asked them to! Both agents we spoke to were absolutely lovely and really helpful in giving us advice about which hotel to choose – they’re Disneyland Paris experts! And the best part? They were CHEAPER than Disney themselves? Can’t wait to book our next holiday with you :-)
Hayley was fab, I knew exactly what I wanted (I’m sure that’s the worst kind of customer!!) and everything was exactly as I requested, she was extremely knowledgable about our destination, giving lots of tips, resulting in our trip to Disneyland Paris far exceeding our expectations and turning it into a magical experience for my family. She was always happy to answer any questions, I even text her for advice once while we were away. Thank you so much holiday hamster x
Hayley and her lovely assistant Simone helped me with every step of booking my flights to and from Orlando including reserving my seat and requesting special dietary needs meal. Nothing was too much trouble and any queries I had they were exceptionally quick to resolve. 5 star service from start to finish.
Hayley and the team can not do enough for you! The team were able to get me an incredible deal on a hotel near Disneyland Paris and provided me with fantastic service. Everything was taken care of for me, all I had to do was arrive at the hotel and have fun!
Could not recommend Holiday Hamster enough!!
Fantastic Service! I needed a reasonably priced hotel room for a night in Manchester to attend a work meeting. Hayley searched out the best price and organised everything for me! All I had to do was pay & turn up! Room was fantastic and the price equally so! I’d highly recommend their services! Thanks Holiday Hamster! :-)
I spoke with Hayley to try and organise a hotel for a Disneyland Paris trip this May, unfortunately plans changed and the trip was cancelled, however the treatment and customer service I received from these guys was astonishing, it’s rare that you get amazing prices and amazing services, but Holiday Hamster firmly ticks both boxes!
Have just booked holiday of a lifetime to Brisbane, Haley and Simone have gone the extra mile to meet all my needs. As a lone traveller they have located the best route and I would recommend highly to anyone. Keep up the good work ladies
I just wanted to say a massive thank you to Holiday Hamster for making my whole holiday experience a very smooth one. I told them exactly what I wanted, which dates and for how long. I put my feet up and they sorted everything from the flights to the accommodation and all for a great price. Thank you again.
Very friendly and helpful team who have got customer service spot on. I would recommend anyone to give them a call and let them do all the searching around. It certainly took all the stress out of booking a holiday and lots of advice too. Thanks :-) I will be booking all future weekends away, short breaks and holidays with Holiday Hamster :-)
I cannot recommend Holiday Hamster enough! I spoke with the lovely Hayley to book my trip to Disneyland Paris in November last year. Not only did she manage to get me an amazing deal, she was also super friendly, personable and gave me loads of extra personal tips of what to enjoy when visiting Disneyland Paris! I will definitely be using Holiday Hamster to book future trips!