Holiday Hamster Reviews

At Holiday Hamster, we pride ourselves in looking after all customers from first contact, until you return from your holiday. We appreciate all feedback from our customers. If you have booked with Holiday Hamster, please leave us a review about your experience, by clicking on any of the links below.

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Holiday Hamster Customer Reviews

‎Sarah Williams
Facebook Review

My husband and I have just had the best break to Budapest – thanks to Seb at Holiday Hamster. It was a surprise for my husbands 40th. Seb sent through choices Of flights and hotels. Checked us in for the flights – we took hand luggage, so we just got on the plane! The location of the Arcadia hotel was perfect. Everything from start to finish was amazing. The perfect surprise pressie!! Thank you Seb

Donna Johnson
Facebook Review

Just enjoyed a fantastic Christmas in Tenerife. Jade found us a fantastic deal, hotel and flights were just perfect. The service at Holiday Hamster has been first class. Everyone is so helpful and friendly. I Highly recommend, and look forward to booking our next holiday soon. Thank you! Wishing you all a wonderful New Year.

Laura Walker
Facebook Review

Wow! Where do I start? Fantastic company from start to finish. Found us a fantastic quote to Disneyland Paris and beat other companies prices.
Extremely reassuring as I’m a 1st timer booking a holiday and going aboard so where very helpful with all my questions I needed to ask.
Want a great and easy smooth transaction use this company.

Fiona Gradon
Facebook Review

After trailing the Internet for days on end I was just about giving up when a friend told me about Holiday Hamster I emailed them on Monday night (not expecting anything back like most companies) 10 mins later I received an email saying someone will be in touch with me in the morning. The next morning a lovely lady called Jade emailed me asking what my preferences were and what was my budget by tea time she had found me a few holidays (cheaper than anything I had seen on the Internet) I picked one and it was booked the next day and an added bonus we’re flying with Jet2 not RyanAir. No more trailing the Internet for me Holiday Hamster all the way.

Gary Bailey
Facebook Review

Booked a weeks trip to Disneyland Paris, from entering the shop with just an idea in my head to leaving with the perfect break away for my family the whole process was handled expertly by Martin and Hayley. Their knowledge of Disneyland is superb, they sorted the ferry for us and even booked all our meals for us.
If your looking to book a holiday just pop into the shop. You will not regret it!

Linzi Brian
Facebook Review

Massive THANK YOU to Hayley for spending her Friday evening finding me the best deal for NYC next year! So helpful and managed to get me a great deal!! Thank-you Holiday Hamster.

Sara Coates
Facebook Review

Excellent friendly personal service. Nothing too much trouble. Would recommend Hayley, lovely friendly person. Thanks for everything.

Hayley M
Yelp Review

Excellent service it’s the first time I’ve used Holiday Hamster.
My travel agent Hayley went above and beyond to help me, she gave me different options, dates and prices nothing was to much for her. Booked a trip to Disney world and got a really good price better than what I found online after weeks of searching.
Will definitely use them again and highly recommend.

Helen Allen
Facebook Review

We went to book a girlie holiday yesterday to Benidorm. Hayley was fantastic from start to finish . Very professional . Found us just what we wanted . I will definitely be booking with Holiday Hamster in the future x

Debbie Mason
Facebook Review

Booked a girlie holiday in Lanzarote and couldn’t have asked for better service. Hayley was so helpful and found us the perfect hotel and private transfers at a great price. Highly recommended. Will definitely use again.

Leonie Hodson
Google Review

Personalised service taking into consideration all requests. Nice to be able to sit back and have someone very knowledgeable find the best deal in Paris for us.

Luke Wither
Facebook Review

Just like to say a massive thank you to Holiday Hamster and Martin for booking the most mazing holiday for us to Disney Paris! We had such an amazing time and Martin was super helpful with our questions and bookings! Cant wait to book another holiday with you again soon.

Madeleine Webb
Facebook Review

I’m so grateful to Holiday Hamster for helping us book a truly magical trip to Disneyland Paris. Martin is a total star – getting back to our emails instantly, knowing everything there is to know about travel, even going as far to checking train times and booking our dining reservations. We will definitely be using this company again and would recommend in a heartbeat! Thank you!!

Jan Egglishaw
Facebook Review

Really lovely team. We had a plan to travel for a few weeks and they really helped us out finding flights transfers hotels etc. Seamless and so easy especially after we then changed our minds over a couple of things. Thank you Holiday Hamster.

Grant Richards
Google Review

A great company, it is my first time at Disneyland Paris and they were extremely helpful and had loads of advice to make your trip special will look forward to booking my next Disney trip through Holiday Hamster.

Charlotte Louise Taylor
Facebook Review

I booked a surprise week to Disneyland for my husband through Holiday Hamster and I will never book through anyone else for future Disney breaks. Hayley and Martin are incredible knowlegable, kind and very helpful. I didn’t have to worry about a thing. Everything was sorted for us including a last minute hotel stay in London. Emails and phone calls are answered straight away. They really cannot do enough for you. Can’t wait to book again. Thanks guys.

Jessica Summers
Facebook Review

Fabulous company! Hayley has helped myself and friends book a little getaway allowing us to choose exactly what we wanted making the booking a breeze! Would recommend 100X over! And I know her Disney knowledge is pretty awesome too.

Kacey Price
Facebook Review

Thank you for a brilliant service & excellent communication. Will definitely recommend and use Holiday Hamster again x

Ash Holroyd
Facebook Review

My family of 6 went to Disneyland Paris this summer with the aid of Holiday Hamster.
From initial booking of hotels, park tickets, flights and transfers, we couldn’t have asked for better treatment.
Not only did we get the holiday dirt cheap (for a Disney trip) they went above and beyond with customer service. Even recommending where was great to eat, if reservations were needed, and where we would get the best value for money with us having 4 young children travelling with us.
They were knowledgeable about all the rides and attractions, helping us plan which ones to hit over the 4 day trip, ensuring that the kids had a fantastic time. They helped turn a trip from amazing to simply magical and we cannot wait to travel with them again.
Thank you so much to the guys at Holiday Hamster for helping us make our children’s dream of meeting Mickey Mouse and the Gang come true.

Nikki Grace Wardle
Facebook Review

Really helpful and spent time to make sure the holiday had everything we were looking for. Would definitely use Holiday Hamster for future holidays! Great service!

Dawn Cullingford-Ward
Facebook Review

Would book again with Holiday Hamster great service.

Steph Ros
Facebook Review

Excellent service. I’ve booked a trip to Disneyland Paris and am really happy with this service. You can book with confidence through Holiday Hamster and feel relaxed about your trip. You’re in great hands!

Ryan Breakwell
Facebook Review

We booked our last trip Disneyland Paris with Holiday Hamster and the service was amazing.
Hayley was so helpful and answered every question we had.
We will be using them again very soon to book our trip to Florida.

Rachel Wilson
Facebook Review

We have just returned from an all inclusive in Rhodes which was organised by Hayley at very short notice. Hayley found us a fantastic deal with all our requirements catered for and was so quick to respond to any questions and was amazingly helpful!
I would highly recommend. The level of service way better than big high street tour operators!
Thanks again Hayley

Sarah Casalino
Facebook Review

I booked a girlie holiday through holiday hamster and the service was fantastic. I was given ideas of where to go as we were not sure and we was able to book with confidence.
Would definitely recommend holiday hamster.
Thank you to Hayley for her fab service and her help.

Janine Machen
Facebook Review

Brilliant service, I dealt with Hayley with my recent holiday to majorca and had a fab time, always quick to reply to any questions I had and emailed lost paperwork ( my fault ) straight away. Thank you, I would highly recommend to other people.
I will be in touch over the next week to book disneyland Paris for my son’s 3rd birthday in January.
Thanks again

Nicolai Andersen
Google Review

I just confirmed my second booking with Holiday Hamster after a sublime first experience with a booking for Disneyland Paris’ anniversary week in April ’17. The service is top class, quick and extremely helpful. The prices and deals have been very good and best on the market. All the needed documents arrived in good time and very smoothly. All in all, the perfect travel agency experience.

I now have a new, first priority when booking my DLP travels.

Kerry Maddox
Facebook Review

Hayley met the exact requirements I needed for our child friendly weekend break. Her communication and dedication was faultless and I look forward to booking with Holiday Hamster again.

Rachel Slone
Facebook Review

Ellie helped me book my Disneyland trip and she made everything so easy. I told her exactly what I wanted and she managed to sort everything I asked and more no problem. She explained everything well and kept me informed every step of the way. Holiday Hamster made sure I had all the information and documents I needed which made every part of my trip so much easier and meant I could enjoy it without worrying. I can’t wait to book my next Disney Trip with them!

Nicola Jane Wilson
Facebook Review

Booked our holiday with the lovely Hayley today. Have been searching for the perfect holiday for a few weeks now and after a few short conversations with Hayley through messenger we’ve found the one. One quick phone call and it was booked with ease and peace of mind that in 5 weeks time we will be in the fabulous Fueteventura. Thank you for your help, I would highly recommend Holiday Hamster.

Stephen Read
Google Review

The thing about travel arrangements is the need for meticulous attention to detail.
HOLIDAY HAMSTER provides the benchmark for such a personal service.
I had to return early from a thousand miles away – no problem to HOLIDAY HAMSTER – all arranged through a single contact request: back within 24 hours!
This is the service you need when far from home!

Rachel Paisley
Facebook Review

Thank you Hayley for your excellent service when booking our trip to Disneyland Paris. Having been a ‘do-it-yourselfer’ for many years it was a delight to have someone else do all the leg work!

Joanne Finnie
Facebook Review

Fantastic service… thanks to Ellie Steadman we had an amazing time celebrating my daughter Ellie’s 13th birthday.
°o° Ellie was the perfect agent, she helped and advised me on planning the perfect Disney trip. Also thanks to Hayley and Simone for there help and advice. Will defo book using Holiday Hamster again.

Becky Hierons
Facebook Review

Just booked mine and my partners first holiday with Hayley. Such a lovely lady to deal with. Extremely helpful and went out of her way to help us. Thank you very much Holiday Hamster.

Chloe Proctor
Facebook Review

Hayley and Simone have been absolutely amazing in helping us find our dream honeymoon to Mexico! Such lovely, helpful and friendly ladies, who took a genuine interest in your wedding plans. Would recommend to anyone who is looking for a holiday, not just a honeymoon :) x

Helen Marsh
Facebook Review

Absolutely BRILLIANT Service….Ellie was brilliant in sorting out the Holiday for me, she didn’t mind when I asked for a Quote and then changed something so she needed to re-quote, she was brilliant. Martin was excellent when getting me Disney Tickets but also giving me very detailed directions from Gare du Nord to Disneyland Paris…without those I wouldn’t have had a clue! I would not hesitate in using them again….can’t fault them!! Thank you very much!!

Emily Farrar
Facebook Review

I was looking for a holiday for myself and partner. Our first holiday and first Christmas together, no pressure…;) My head was spinning with possible deals and locations so I called Holiday Hamster… Martin took over the hamster wheel and turned the stress into a happy set of choices! Had a fantastic two weeks in Madeira…. Thank you Hamsters!

Rowan Cunningham
Facebook Review

Haven’t actually been on our holiday yet. Just booked but Hayley is awesome. Messaging me in the late hours of the evening to sort our ideal package for Lapland Xmas 2017. Getting all the details we needed to feel comfortable with booking. Just a lovely lovely lady. Thanks Hayley. x

Molly Cope
Facebook Review

Ellie is AMAZING! I emailed her telling her exactly what I wanted and she ensured she found exactly what I needed, she always replied to any email I sent her with a query within a matter of hours and was always so happy to help with anything I needed or wanted! Would definitely highly recommend!

Dom Furby
Facebook Review

Thank you for being so helpful we cant wait for the lads trip to Lincoln.

Alan Hooper
Facebook Review

Their knowledge on Disneyland Paris enabled us to book a much better hotel option that we could have by ourselves. In stead of a standard room upgrade we got an upgraded room option with an afternoon tea package. I thought I knew about DLP, but turns out I knew nothing!
Thanks to HH for sorting us out.

Disney Duck Lover
Google Review

Just made my second booking this year with Holiday Hamster – and I am confident there will be a 3rd and a 4th and a 5th, 6th, 7th time too! Agents are super knowledgable about Disneyland Paris and gave excellent advice about which hotel to book – best part was they even beat the quote that Disney themselves gave me! Roll on next April – thanks again Hayley and Martin :)

Carey Joel
Facebook Review

Excellent service, called me back within a couple of hours of me submitting a request. The service was excellent, didn’t feel pressured to book, they let me think about it and called me back when I asked them to! Both agents we spoke to were absolutely lovely and really helpful in giving us advice about which hotel to choose – they’re Disneyland Paris experts! And the best part? They were CHEAPER than Disney themselves? Can’t wait to book our next holiday with you :-)

Louise Hodder
Facebook Review

Hayley was fab, I knew exactly what I wanted (I’m sure that’s the worst kind of customer!!) and everything was exactly as I requested, she was extremely knowledgable about our destination, giving lots of tips, resulting in our trip to Disneyland Paris far exceeding our expectations and turning it into a magical experience for my family. She was always happy to answer any questions, I even text her for advice once while we were away. Thank you so much Holiday Hamster x

Kendal-Marie Holroyd
Facebook Review

Hayley and her lovely assistant Simone helped me with every step of booking my flights to and from Orlando including reserving my seat and requesting special dietary needs meal. Nothing was too much trouble and any queries I had they were exceptionally quick to resolve. 5 star service from start to finish.

Ellie Steadman
Facebook Review

Hayley and the team can not do enough for you! The team were able to get me an incredible deal on a hotel near Disneyland Paris and provided me with fantastic service. Everything was taken care of for me, all I had to do was arrive at the hotel and have fun!
Could not recommend Holiday Hamster enough!!

Dan Maddox
Facebook Review

Fantastic Service! I needed a reasonably priced hotel room for a night in Manchester to attend a work meeting. Hayley searched out the best price and organised everything for me! All I had to do was pay & turn up! Room was fantastic and the price equally so! I’d highly recommend their services! Thanks Holiday Hamster! :-)

Mitchell Taylor
Facebook Review

I spoke with Hayley to try and organise a hotel for a Disneyland Paris trip this May, unfortunately plans changed and the trip was cancelled, however the treatment and customer service I received from these guys was astonishing, it’s rare that you get amazing prices and amazing services, but Holiday Hamster firmly ticks both boxes!

Beth Hughes
Facebook Review

Excellent efficient friendly service. Highly recommend Holiday Hamster for all your holiday needs. Thankyou very much A +++++

Jane Hughes
Facebook Review

Have just booked holiday of a lifetime to Brisbane, Hayley and Simone have gone the extra mile to meet all my needs. As a lone traveller they have located the best route and I would recommend highly to anyone. Keep up the good work ladies.

Peter Stewart
Google Review

I just wanted to say a massive thank you to Holiday Hamster for making my whole holiday experience a very smooth one. I told them exactly what I wanted, which dates and for how long. I put my feet up and they sorted everything from the flights to the accommodation and all for a great price. Thank you again.

Karen Jakeman
Facebook Review

Very friendly and helpful team who have got customer service spot on. I would recommend anyone to give them a call and let them do all the searching around. It certainly took all the stress out of booking a holiday and lots of advice too. Thanks  :-)

I will be booking all future weekends away, short breaks and holidays with Holiday Hamster  :-)

Alyssa Ramsey
Facebook Review

I cannot recommend Holiday Hamster enough! I spoke with the lovely Hayley to book my trip to Disneyland Paris in November last year. Not only did she manage to get me an amazing deal, she was also super friendly, personable and gave me loads of extra personal tips of what to enjoy when visiting Disneyland Paris! I will definitely be using Holiday Hamster to book future trips!