The Foreign & Commonwealth Office has up-to-date advice on safety across the globe, as well as security, local laws, and passport and visa information. We recommend that customers check www.travelaware.campaign.gov.uk regularly for updates ahead of travel, as the advice can change.
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If you are in resort and need assistance, in the first instance please contact your rep and/or accommodation manager as they should be able to resolve any issues there. Failing that, please call the Holiday Hamster Hotline.
This number is available 24 hours a day, 7 days a week and we will be happy to help you in any way we can.