We are Holiday Hamster Limited. (“We”, “us” and “our”) of 121 Halifax Road, Ripponden, HX6 4DA. In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is transferred. A ‘package’ and ‘lack of conformity’ have the same meaning as in the Package Travel and Linked Travel Arrangements Regulations 2018 and ‘arrangements’ are all the holiday, tour and other arrangements detailed on your confirmation (including any additions or amendments).
Because you can book different combinations of travel arrangements with us, we use different terms to describe them. Where you book a single individual element from us (e.g. accommodation only or flight only), you have booked a ‘single element’. Where you add more than one single element to your booking (for example a flight booking and a separate hotel booking), we call that a ‘multi-contract package’; that is, you are entering into multiple contracts with multiple suppliers and we are facilitating those separate contracts with each respective supplier. A ‘single contract package’ is a combination of travel elements that have been combined by us and sold under a single contract and at a single price as detailed on your confirmation. You can also buy packages organised by our suppliers from us. Please note that for such bookings the supplier may have responsibilities to you for that package rather than us.